Day 37 of being a flea on the butt of Amazon and their delivery contractors BNI Postmedia. SIGH!

This morning I emailed three of the four top executives at Amazon asking for an update on my refund. 

Andy Jassy. 

Chief Executive
410 Terry Avenue North
Seattle, WA 98109

Doug Herrington.

Chief Executive Officer, Worldwide Amazon Stores
410 Terry Avenue North
Seattle, WA 98109

Candi Castleberry-Singleton

Vice President of Inclusive eXperiences Technology (IXT)
410 Terry Avenue North
Seattle, WA 98109

And I received yet another form letter from another customer service representative as a reply.

I'm stressed, cranky, and not going to give up!

Cheers Lynda

Nov 2nd 3:30 p.m.

Hello Lynda,

This is xxxxx, an Amazon Delivery and Returns Specialist. I hope this email finds you well.

I received a message from my colleague regarding your recent email about your concern. Unfortunately, we need some more information about your situation before we are able to assist you.

When you have a free moment, please respond to this email with the following information:

Order ID

Name of the item:

Date the order was placed:

Issue with the order:

I’m sorry for this inconvenience. We look forward to resolving this situation as soon as we hear back from you.

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