Day 34 of being a flea on the butt of Amazon, and their delivery services Postmedia, and Intelcom

 

Another parcel has been incorrectly delivered. It's not my parcel, and it wasn't shipped by Amazon. 

However:

It belongs to a person who lives in Okanagan Falls, 17 kms (about 11 miles) south of where it was delivered. We are going to meet up later this afternoon so that I can give her the parcel.

Why do I mention this? 

Today is the 34th day since I asked Amazon to refund my money for two lost packages, packages that their contractors insist have been safely delivered to my address. 

For the first two weeks, I was stonewalled by an ever-changing line of Customer Service agents until I started emailing the executives directly.

Now I get daily 'love letters' from a variety of agents who are part of the 'Amazon Executive Relations team.' 

Every agent reassures me with similar words. "We are working to resolve this concern as quickly as possible. You don't need to take any further action."

Call me skeptical but I don't see this as progress. 

Cheers, Lynda